This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from pointsafrica.com (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site to enable user experience.
How do we use your personal information?
We use Information that we collect generally to communicate with you see below.
Communicate with you;
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, via IP address monitoring), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing Your Personal Information
We share your Personal Information with third parties to help deliver and optimize our services.
- Affiliates: We may share your personal information between Points Africa affiliates, to allow Points Africa affiliates to offer their products and services to you;
- Partners and other third party service fulfillment partners: We may share personal information with third parties as necessary to provide you with services that you have requested or to fulfill the transactions you have done through our Partner, such as earn and redemptions through our Sites. Please also see the section “Third Parties” below;
- Website Hosting: Hosgastor powers our Site. Review their privacy practices here: https://www.newfold.com/privacy-center
- Analytics: Google Analytics helps us understand usage patterns. Read their policy here: https://www.google.com/intl/en/policies/privacy/
- As permitted or required by law: We may also disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.
Third Parties
Third Party Services Accessed Through Our Sites
When you share your personal information with us, we may need to share it with our Partners and other third parties in order to deliver the services available through our Sites. These entities are not bound by this Privacy Policy. Instead, they manage and use your personal information in accordance with their own privacy policies and business practices. We strongly recommend that you review the privacy policies of our Partners and any other third parties before using their products or services via our Sites.
Links to Third Party Sites
Points Africa may include links or references to third-party websites whose privacy policies differ from ours. You might also access the Points Africa website via a link provided by a Partner or another third party. Please note that Points Africa is not responsible for the content or privacy practices of these external sites. When you navigate to a site not owned or operated by Points Africa and share personal information there, you will be governed by that site’s privacy policy. We strongly recommend reviewing the privacy policies of any external websites you visit.
Social Media Features
Our Sites may incorporate social media features such as the Facebook button and interactive widgets. These features can collect information like your IP address, track the pages you visit on our Sites, and may use cookies to ensure proper functionality. Depending on the feature, it
may be hosted by a third party or directly on our Sites. Your use of these features is subject to the privacy policy of the respective provider. We recommend reviewing the privacy policies of any third-party services you engage with through these features.
Cross-Border Data Handling
Points Africa may handle your personal data across multiple African jurisdictions and beyond. We ensure all data processing complies with applicable laws and is subject to appropriate safeguards, even where data protection requirements differ.
Behavioural Advertising As described above, we use your Personal Information to provide you with targeted marketing communications we believe may be of interest to you. You can opt-out of targeted marketing by going to the following:
FaceBook – https://www.facebook.com/settings/?tab=ads
Google – https://www.google.com/settings/ads/anonymous
Linkedin- https://www.linkedin.com/mypreferences/d/categories/account Instagram- https://help.instagram.com/131112217071354/?helpref=related_articles
Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Security Measures
We implement a range of reasonable administrative, physical, and technical measures to safeguard your personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures are tailored to the sensitivity of the information and the purposes for which it is used. When personal information is submitted to our Sites, it is transmitted using industry-standard encryption protocols, establishing a secure connection between your device and our systems. We also use authentication and enable TLS/SSL encryption to protect your sensitive data and transactions.
Our approach to data protection is guided by comprehensive internal policies and procedures, including but not limited to our Information Security Policy, Backup Procedures, Encryption Policy, Data and Information Classification Policy, Record Retention Policy, Disposal Policy, Risk Management Policy, DPIA Process Template, Information Security Incident Management Policy and Procedure, Vendor Management Policy, and Audit Policy. These frameworks govern the entire lifecycle of personal information, covering secure data handling, processing, backup, retention, disposal, privacy assessments, vendor oversight, risk analysis, security audits, and
incident response protocols.
They also clearly outline internal roles and responsibilities related to these practices.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined herein, or as required by law. You can request deletion any time via the contact information below.
Minors
The Site is intended for individuals aged 18 and older. We do not knowingly collect data from minors under 18.
Changes
We may update this Privacy Policy periodically to reflect changes in our processes, legal obligations, or operations. Changes will be posted here with an updated “Effective Date.”.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:
E-mail:
info@pointsafrica.com
Postal Address:
Points Africa (PTY) Ltd
Design Quarter, Leslie Road,
Fourways,
Johannesburg, 2191,
South Africa
